4 Ways to Improve Sales Training

By Ryan Sauers As I have been giving recent speeches, I have opened my remarks with the following  statement. I ask the audience to reflect upon two words that are not that different in  appearance, but quite different in meaning. The two words are UNTIE and UNITE. You see, the two words are comprised of the exact same letters. The only change is    switching the place of the letter “T” and “I. What does this mean? When “T” is in front of  “I” we get the words UNTIE which means things are coming apart or undone. It means  …

The communications process is a component of every aspect of life. Organizations are made up of people, and communications patterns are complicated. Let me take a moment and introduce the concept of “over-communicating.” It is vital to over-communicate in all we do—both online and offline. Note to reader: Communications involve all processes between sender and receiver, so this does not mean we simply talk or write more. The goal is maximum communications efficiency and effectiveness (green quadrant) as per the “E” Model below. Our world is noisy, has a short attention span and moves rapidly by nature. In consulting with…