In teaching a college-level class recently, my students and I were exposed to a great book by Laurie Beth Jones titled "Jesus, Entreprenuer." One component of the book stood out to me as a good one to blog about, as it proposed a new way to think about decision making. This is referred to as the “SHALT” rule. It applies to our decision making and communications. SHALT is an acronym for Sad, Hungry, Angry, Lonely or Tired. So, since this blog is about human communications, let me explain my take on this. How many times have we said something we…
In the printing industry, many salespeople see obstacles as objections and view them in a negative light. They view obstacles as things that get in the way of what they are trying to accomplish. Many salespersons have been taught (through good or bad training) how to “overcome an objection.” Assuming such training was good, then learning how to overcome an objection is good. And, if you’re satisfied with just being good then read no further. However, because I am a person who is never satisfied with the status quo, let’s focus on how to get even better. To be a…
Always Be Prospecting: Your Future Pipeline Starts NowWould You Buy from You? Your Brand Makes the Difference20/20 Vision Demands Leadership: Be Fearless, Stay FocusedProvide Unique Value: How to Overcome Price WarsEveryone is in Sales: Sales is not a 'title' but a MindsetLearn Your Brand, Embrace Your Brand, Be Your Brand.Over-Communicate to Avoid Misunderstandings: Moving from Confusion to Clarity in All InteractionsHuman2Human Matters: People can duplicate your Ideas... but Never Replicate your DNAPerception is Reality: Sell Outside the BoxLeading Others Begins with Leading Yourself.Nothing is a Done Deal...until... It's a Done Deal!Many more common/customized topics upon request. Focus Areas: sales; marketing;…
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