By Ryan Sauers As I have been giving recent speeches, I have opened my remarks with the following statement. I ask the audience to reflect upon two words that are not that different in appearance, but quite different in meaning. The two words are UNTIE and UNITE. You see, the two words are comprised of the exact same letters. The only change is switching the place of the letter “T” and “I. What does this mean? When “T” is in front of “I” we get the words UNTIE which means things are coming apart or undone. It means …
Have you ever thought about where a person’s email address comes from? Does it have something to do with their brand? Yes it does. Watch this one-minute video as I explain this concept in more detail.
First, you have to think of their email name. It is likely unique to their brand in some way. Does the name tie to their birthdate? Their name or nickname? Their hobby or favorite number? I have seen people do all of these. Second, we should consider (as most people do not like changing email addresses) what company name the person has as part of their email EX: Gmail, Yahoo, Hotmail, AOL, etc. These all will tell you something about the person—in most cases of their age and when they first got email.
So, why does all of this matter? You must study the deep “why level” and under the surface things people do to really understand another person. This was an easy example of one way to do it. Remember, as I discuss in my recently released book, “Would You Buy from You? Your Brand Makes the Difference,”that we must think in an “under the iceberg” way to truly understand another person. And, yes, once that is done, it is your brand that makes all the difference.