In the printing industry, many salespeople see obstacles as objections and view them in a negative light. They view obstacles as things that get in the way of what they are trying to accomplish. Many salespersons have been taught (through good or bad training) how to “overcome an objection.” Assuming such training was good, then learning how to overcome an objection is good. And, if you’re satisfied with just being good then read no further. However, because I am a person who is never satisfied with the status quo, let’s focus on how to get even better. To be a…
Have you ever thought about where a person’s email address comes from? Does it have something to do with their brand? Yes it does. Watch this one-minute video as I explain this concept in more detail.
First, you have to think of their email name. It is likely unique to their brand in some way. Does the name tie to their birthdate? Their name or nickname? Their hobby or favorite number? I have seen people do all of these. Second, we should consider (as most people do not like changing email addresses) what company name the person has as part of their email EX: Gmail, Yahoo, Hotmail, AOL, etc. These all will tell you something about the person—in most cases of their age and when they first got email.
So, why does all of this matter? You must study the deep “why level” and under the surface things people do to really understand another person. This was an easy example of one way to do it. Remember, as I discuss in my recently released book, “Would You Buy from You? Your Brand Makes the Difference,”that we must think in an “under the iceberg” way to truly understand another person. And, yes, once that is done, it is your brand that makes all the difference.